Optometric receptionist/technician

We need a cheerful, outgoing front desk person in our office. You will likely be the first person a potential patient sees or hears in our office, so being a happy voice/face goes a long way to making a good first impression for all of us. We also work hard to retain our existing patients so being able to resolve any issues that may arise in a positive way is a must. We are looking for a "people person" who enjoys working with people both over the phone and in the office. We strive to impress all our patients at each encounter, so we expect everyone to go the extra mile for each patient (just how you would want to be treated).
You will be expected to handle phone calls professionally and work hard to answer any questions patients may have, with a positive attitude. You will be expected to be self-motivated as there is always something to do and idle time can be spent catching up with ongoing projects. You also need to be willing to try new things as job descriptions will likely fluctuate a bit over time.
We will also cross train you for exam pre-testing, and special testing, as well as dispensing glasses (includes adjusting the frames) and contacts. You will need to have an understanding of optical insurances, or show proficiency in learning. Working as a team is essential to efficiency in our office.
We strive to have a fun and supportive environment for everyone to work in. Once you show ability as well as fit in with the team, you can expect a helpful and supportive team to help you succeed.
We require some medical coding or reception experience and optical/optometric office experience would be preferred.

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