Part-Time Mobile Expert
DescriptionPart-Time Mobile ExpertT-Mobile Premium Retailer - Wireless Vision Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Mobile Expert role with Wireless Vision would be a perfect fit for youIn this role, you will represent the T-Mobile brand and meet customers' wireless needsAs a member of the store team, you will work as a team to meet both personal and company goals! Your Talents:
Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needsExceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts to identify revenue opportunities, and excelling in quality metricsParticipate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail locationAssist with all functions within a retail store in compliance with Wireless Vision policies and proceduresWork with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standardsComplete accurate paperwork and transactions according to company policies and proceduresShare customer experience with the rest of your team, including ManagementEnsure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standardsAssist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgradesBuild customers confidence by making their experience comfortable and simple while meeting their needsEngage in service selling and right fitting the customer with the appropriate total technology solutionAssist in other tasks, duties, or projects as assigned by managementYour
Experience:
Minimum of 6 months experience in retail or another environment with a strong customer focusProfessional, energetic and positive attitudeExcellent written and verbal/interpersonal communications skillsFlexible scheduling availabilityCompleted High school diploma/GEDBilingual preferred in certain locationsMust be able to stand for long periods of time (up to 9 hours) on the sales floorMust be able to move and/or lift up to 25 poundsWhat We'll Offer:
Competitive paid time-off program Medical, dental and vision benefits 401k match Phone service discounts Development and growth opportunities Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace Recommended Skills Billing Customer Experience Customer Service Interpersonal Communications Maintenance Metrics Estimated Salary: $20 to $28 per hour based on qualifications.
Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needsExceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts to identify revenue opportunities, and excelling in quality metricsParticipate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail locationAssist with all functions within a retail store in compliance with Wireless Vision policies and proceduresWork with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standardsComplete accurate paperwork and transactions according to company policies and proceduresShare customer experience with the rest of your team, including ManagementEnsure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standardsAssist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgradesBuild customers confidence by making their experience comfortable and simple while meeting their needsEngage in service selling and right fitting the customer with the appropriate total technology solutionAssist in other tasks, duties, or projects as assigned by managementYour
Experience:
Minimum of 6 months experience in retail or another environment with a strong customer focusProfessional, energetic and positive attitudeExcellent written and verbal/interpersonal communications skillsFlexible scheduling availabilityCompleted High school diploma/GEDBilingual preferred in certain locationsMust be able to stand for long periods of time (up to 9 hours) on the sales floorMust be able to move and/or lift up to 25 poundsWhat We'll Offer:
Competitive paid time-off program Medical, dental and vision benefits 401k match Phone service discounts Development and growth opportunities Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace Recommended Skills Billing Customer Experience Customer Service Interpersonal Communications Maintenance Metrics Estimated Salary: $20 to $28 per hour based on qualifications.
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